ERP & CRM — What & Why

Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) systems integrate your business processes — from finance, inventory, and procurement to sales, support, and reporting — enabling real-time visibility, automation, and smarter decision-making.

Why ERP + CRM?

Separate systems slow down your organization. ERP + CRM unify data, automate tasks, and align teams, giving finance, sales, and operations a single source of truth.

Unified Data: One source of truth across finance, inventory & customers.
Automation: Streamlined order-to-cash, procurement, and approvals.
Scalability: Expand modules and users without disruption.

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Quick Facts

Deployment: Cloud / Hybrid / On-Premise
Compliance: ISO, GDPR, Local regulations
Support: 24/7 SLA & Managed Services

Performance Trend

Orders & revenue growth (6 months)

+28%

How ERP & CRM Work Together

Sales & CRM
Leads → Orders

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Inventory & Procurement
Stock & purchasing

➡️

Finance & Accounting
Invoicing, reconciliation

➡️

Reports & Insights
Real-time KPIs

Every customer order flows seamlessly through sales, inventory, finance, and reporting — providing leaders with live insights for faster decision-making.

Core Modules

Finance & Accounting
Ledger, AR/AP, multi-currency, consolidation.

Sales & CRM
Leads, pipeline, quotes, SLA, 360° customer view.

Inventory & Warehouse
Multi-warehouse, barcode, FIFO/LIFO, tracking.

Procurement
Purchase orders, supplier management, analytics.

Manufacturing
MRP, BOM, scheduling, shop-floor insights.

HR & Payroll
Employee lifecycle, attendance, salary automation.

Implementation Approach

1. Discover
Process mapping, stakeholder interviews, KPIs.

2. Design
System architecture, data model, integration plan.

3. Build
Configuration, customization, API setup, migration.

4. Validate
Testing, performance optimization, compliance.

5. Go-Live & Support
Deployment, hypercare, SLA, and optimization.

Integrations & Extensibility

Connect ERP & CRM with eCommerce, payment gateways, POS, IoT, and BI tools using REST, GraphQL, and webhooks. Pre-built adapters & middleware available.

Security & Compliance

Role-based access, encryption, and audit trails.
Backup, disaster recovery, and secure logging.
GDPR, ISO, and regional compliance ready.

Flexible Pricing & Engagement Models

Choose from subscription (SaaS), perpetual license, or consumption-based models — with fixed-scope, time & material, or outcome-based contracts. Transparent TCO & ROI projections ensure complete clarity.

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